CURRICULUM
VITAE
Bonnie Kaplan is President of Kaplan Associates and on the faculties of Yale University and the University of Illinois at Chicago. Her research and consulting concern people's responses to new technologies as well as related social and ethical issues. Author of numerous publications, she also consults to firms in the healthcare industry, government agencies, medical centers, and universities.
She is a founder and chair of two working groups at Yale University, heads the International Medical Informatics Association Working Group on Social and Organizational Issues, and led the American Medical Informatics Association's task force on Consumer Health Informatics.
Dr. Kaplan is a Lecturer in Medical Informatics at the Yale School of Medicine and teaches Yale College courses on ethical and policy issues concerning new technologies, as well as an Adjunct Clinical Professor of Biomedical and Health Information Sciences at the University of Illinois at Chicago. She holds PhD from the University of Chicago and a BA degree from Cornell University. She is a Fellow of the American College of Medical Informatics and the recipient of the American Medical Informatics Association President's Award.
Below you can link to a longer biographical sketch or to a full CV.
Bonnie Kaplan, PhD, FACMI, is a Lecturer at Yale School of Medicine and teaches Yale College courses on social, ethical, and policy issues concerning new technologies, as well as an Adjunct Clinical Professor of Biomedical and Health Information Sciences at the University of Illinois at Chicago. In addition, she is a faculty affiliate of the Information Society Project at the Yale Law School.
She is an authority on people's reactions to new technologies in health care and on evaluating applications of computer information systems. She specializes in change management, benefits realization, and identifying and addressing clinician and patient concerns. She also addresses related social and ethical issues concerning new technologies.
Her clients include the US Department of Veterans Affairs (VA) and the US National Institute of Standards and Technology (NIST); the Universities of Chicago, Cincinnati, Pittsburgh, Vermont, and Washington; Yale, Boston, Oregon Health Sciences, and Johns Hopkins Universities; and Massachusetts General Hospital, Michael Reese Hospital and Medical Center, and the Institute of Living; and the Connecticut Academy of Science and Engineering. Her international clients include the Alberta Heritage Foundation for Medical Research, and the UK Department of Health. She also consults to firms in the healthcare industry and serves on their advisory boards
Dr. Kaplan is the author of more than 70 refereed papers and book chapters, as well as numerous other articles and publications. She wrote invited chapters in the most important books on evaluating information systems in health care. Her most recent publications concern ethical issues in telehealth; multidisciplinary approaches to healthcare information technologies; implications of virtual reality in healthcare; a review of people, organizational, and social issues in medical informatics; and a volume of edited papers on research in Information Systems.
A frequent speaker at international conferences, Dr. Kaplan was invited to be the first in the University of Illinois at Chicago 2003-2004 Distinguished Lecture Series in Health Informatics. She was keynote speaker at e-Health 2002, the annual meeting of COACH (Canada’s Health Informatics Association) and CIHI (the Canadian Institute for Health Information), where she also taught a tutorial on culture, change management, and evaluation, as she often does at the annual American Medical Informatics Association Symposium. During the 2006-2007 academic year, her speaking invitations also included the 2006 Spring Congress of the American Medical Informatics Association, the Ontario Hospital Association HealthAchieve annual conference, the Pacific Edge E-Health Innovations at the Kay-Claremont Graduate University Symposium, and seminars at the University of Miami and VA Healthcare System Dialogues in Research Ethics, the Decision Systems Group of the Brigham and Women’s Hospital and the Center for Biomedical Informatics at Harvard Medical School, and the business schools at Bentley College and at Worcester Polytechnic Institute.
She was a Program Chair of the 2004 conference on Relevant Theory and Informed Practice: A 20 Year Retrospective on IS Research, sponsored by the International Federation for Information Processing (IFIP) Working Group 8.2, The Interaction of Information Systems and the Organization, and an editor of the resulting book. She chairs the International Medical Informatics Association Working Group-13: Organizational and Social Issues. A member of the Yale Interdisciplinary Center for Bioethics, she was founding chair of the Research Working Group on Technology and Ethics. Also at Yale, she founded and chairs the Whitney Humanities Center Working Group on Science, Technology, and Utopian Visions. Dr. Kaplan was an invited participant in George Washington University's Project on Forward Engagement Working Group on Evolutionary Secession. She served as project study manager for "Guidance for the Development of a Strategic Plan for Connecticut’s Stem Cell Research Program," produced by the Connecticut Academy of Science and Engineering, on behalf of the Connecticut Department of Public Health and the Connecticut Stem Cell Research Advisory Committee, in 2007.
Dr. Kaplan is a recipient of the American Medical Informatics Association President's Award and a Fellow of the American College of Medical Informatics.
Dr. Kaplan currently teaches at Yale University in the Medical Informatics postdoctoral program, Yale College Seminars, and in the Ethics, Policy, and Economics program. She also teaches on-line Biomedical and Health Information Sciences courses at the University of Illinois at Chicago. She has taught a variety of information systems courses in MBA and hospital administration programs. She holds a PhD from the University of Chicago and a BA from Cornell University.
August 2007
Full CV - Contents
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Ph.D. |
1983 |
University of Chicago, Department of History (History of Science). |
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Dissertation: "Computers in Medicine 1950-1980: The Relationship Between History and Policy." |
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M.A. |
1972 |
University of Chicago, Department of History (History of Science). |
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B.A. |
1971 |
Cornell University. Interdisciplinary mathematics and computer science. |
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Sigma Xi |
1995 |
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Fellow, American College of Medical Informatics |
2000 |
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President’s Award, American College of Medical Informatics |
2000 |
University of Illinois at Chicago Distinguished Lecturer in Health Informatics |
2004 |
PROFESSIONAL EMPLOYMENT HISTORY
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2005- |
Adjunct Clinical Professor, Biomedical and Health Information Sciences |
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1999- |
Member, Interdisciplinary Bioethics Project, Yale University, New Haven, CT. |
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1998- |
President, Kaplan Associates, Hamden, CT. |
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1997- |
Lecturer, Yale Center for Medical Informatics, Department of Anesthesiology,
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1998-2003 |
Senior Scientist, Medical Information Systems Unit, Boston University, Boston, MA. |
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1996-1997 |
Medical Informatics Consultant |
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1992-1997 |
Associate Professor, Computer Science/Information Systems, and
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1989-1992 |
Assistant Professor, Computer Science and Information Systems, The American University, Washington, DC. |
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1984-1989 |
Assistant Professor of Information Systems, and
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1976-1979 |
Project Manager and Programmer/Analyst, and Director, Biomedical Computer Education,
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1975-1976 |
Programmer/Analyst, Commercial Computer Services, Chicago. |
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1974 Summer |
Lecturer, Mathematics and Computer Science, Chicago State University, Chicago. |
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1973 Summer |
Programmer/Analyst, University of Chicago Hospitals and Clinics,
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1972 Summer |
Research Assistant, Computer History Project, Smithsonian Institution, Washington, DC. |
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1971 |
Programmer, Computer Activities Group, Cornell University, Ithaca, NY. |
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1970-1971 |
Operator, Computer Activities Group, Cornell University, Ithaca, NY. |
1 Kaplan, B., Truex, D.P. III, Wastell, D., Wood-Harper, A.T., and DeGross, J.I., (eds.) Information Systems Research: Relevant Theory and Informed Practice, London: Kluwer Academic Publishers, 2004.
1 Kaplan, B., "User Acceptance of Medical Computer Applications: A Diffusion Approach". In study guide accompanying "Computers in Clinical Practice: An Introduction," a Video Clinic produced by William Riley Productions for the American Medical Association, 1983. (Republication of RP 2.)
2 Brown, B., Harbort, B., Kaplan, B., "Management Issues in Automating Medical Systems," Computers in Clinical and Biomedical Engineering, ed. L.R. Karanja, Brea, Cal.: Quest Publishing Co., 1983. (Republication of J 1.)
3 Kaplan, B., "The Influence of Medical Values and Practices on Medical Computer Applications," Use and Impact of Computers in Clinical Medicine, eds. J.G. Anderson and S.J. Jay, New York: Springer Verlag, 1987. (Republication of P 6.)
4 Kaplan,B. and Duchon, D., "Job-Related Responses to a Clinical Laboratory Computer Information System Seven Months Post Implementation," Social, Ergonomic and Stress Aspects of Work with Computers, eds. G. Salvendy, S.L. Sauter, and J.J. Hurrell, Jr., Amsterdam: Elsevier, 1987.
5 Kaplan, B., "Models of Change and Information Systems Research," Information Systems Research: Contemporary Approaches and Emergent Traditions, eds. H.-E. Nissen, H. K. Klein, and R. Hirschheim, Amsterdam: North Holland, 1991. (Revised republication of RP 10.)
6 Kaplan, B. and Maxwell, J.A., "Qualitative Research Methods for Evaluating Computer Information Systems," Evaluating Health Care Information Systems: Approaches and Applications, eds. J.G. Anderson, C.E. Aydin, and S.J. Jay, Thousand Oaks, Cal.: Sage, 1994.
7 Kaplan, B. "Organizational Evaluation of Medical Information Systems," Evaluation Methods in Medical Informatics, C.P. Friedman and J.C. Wyatt, NY: Springer, 1997.
8 Kaplan, B. "Reducing Barriers to Physician Data Entry for Computer-Based Patient Records," Health Information Management Forms, Checklists, Guidelines, Policies & Procedures, Aspen, 1998. (Republication of excerpts from J 6.)
9 Kaplan, B., Truex, D.P. III, Wastell, D., and Wood-Harper, A.T., "Young Turks, Old Guard, and the Conundrum of the Broken Mold: A Progress Report on Twenty Years of Information Systems Research," Information Systems Research: Relevant Theory and Informed Practice, eds. B. Kaplan, D. P. Truex, I II, D. Wastell, A. T. Wood-Harper, and J.I. DeGross, London: Kluwer Academic Publishers, 2004, pp. 1-18.
10 Kaplan, B., "Qualitative Evaluation in Consumer Health Informatics," Consumer Health Informatics, eds. D. Lewis, G. Eysenbach, R. Kukafka, P.Z. Stavri, and H. Jimison, NY: Springer, 2005, pp. 85-96.
11 Kaplan, B. and Maxwell, J.A., "Qualitative Research Methods for Evaluating Computer Information Systems," Evaluating the Organizational Impact of Healthcare Information Systems, 2nd edition, eds. J.G. Anderson, C.E. Aydin, and S.J. Jay, Newbury Park, Cal.: Sage, 2005, pp. 30-55.
12 Kaplan, B., "Combining Qualitative and Quantitative Methods in IS in Health Care Revisited," E-Health Systems Diffusion and Use: The Innovation, the User and the Use IT Model, eds. R.W. Schuring and A.M. Spil, Idea Group Publishing, 2006, pp. 198-211.
REFEREED JOURNAL PUBLICATIONS (J)
1 Brown B., Harbort, B., Kaplan, B., "Management Issues in Automating Medical Systems," Journal of Clinical Engineering, 8(1): 23-30, January-March, 1983. (Reprinted in BC 2.)
2 Kaplan, B., "The Medical Computing 'Lag': Perceptions of Barriers to the Application of Computers to Medicine," International Journal of Technology Assessment in Health Care 3(1): 123-136, 1987.
3 Kaplan, B., "Initial Impact of a Clinical Laboratory Computer System: Themes Common to Expectations and Actualities," Journal of Medical Systems, 11(2/3): 137-147, 1987. (Republication of RP 6.)
4 Kaplan, B. and Duchon, D., "Combining Qualitative and Quantitative Approaches in Information Systems Research: A Case Study," Management Information Systems Quarterly, 12(4): 571-586, December 1988.
5 Meredith, J., Raturi, A., Amoako-Gyampah, K., and Kaplan, B., "Alternative Research Paradigms in Operations Management," Journal of Operations Management, 8(4): 297-326, October, 1989.
6 Kaplan, B., "Reducing Barriers to Physician Data Entry for Computer-Based Patient Records," Topics in Health Information Management 15(1): 24-34, August 1994.
7 Kaplan, B., "The Computer Prescription: Medical Computing, Public Policy, and Views of History," Science, Technology, and Human Values 20(1): 5-38, Winter 1995.
8 Kaplan, B., "Objectification and Negotiation in Interpreting Clinical Images: Implications for Computer-Based Patient Records," Artificial Intelligence in Medicine 280: 439-454, October 1995.
9 Kaplan, B. and Morelli, R., "Involving Students in Evaluating the Acceptability of Computer Information Systems," The Journal for Computing in Small Colleges 11(4): 38-46, March 1996.
10 Kaplan, B., and Lundsgaarde, H. P., "Toward an Evaluation of a Clinical Imaging System: Identifying Benefits," Methods of Information in Medicine, 35: 221-229, September 1996.
11 Kaplan, B., "Addressing Organizational Issues into the Evaluation of Medical Systems," JAMIA (Journal of the American Medical Informatics Association), 4(2): 94-101, March-April, 1997.
12 Kaplan, B., Brennan, P. F., Dowling, A. F., Friedman, C. P., and Peel, V. "Towards an Informatics Research Agenda: Key People and Organizational Issues," JAMIA (Journal of the American Medical Informatics Association), 8(3): 234-241, May-June, 2001.
13 Kaplan, B. and Brennan P.F., "Consumer Informatics Supporting Patients as Co-producers of Quality," JAMIA (Journal of the American Medical Informatics Association), 8(4): 309-316, July-August, 2001.
14 Sim, I. et al., "Clinical Decision Support Systems for Evidence-Based Medicine: Recommendations and Action Items," JAMIA (Journal of the American Medical Informatics Association), 8(6): 527-534, November-December, 2001.
15 Kaplan, B., "Evaluating Informatics Applications—Review of the Clinical Decision Support Systems Evaluation Literature,"International Journal of Medical Informatics, 64(1): 15-37, 2001.
16 Kaplan, B., "Evaluating Informatics Applications—Social Interactionism and Call for Methodological Pluralism," International Journal of Medical Informatics, 64(1): 39-56, 2001.
17 Glanz, K., Shigaki, D., Farzanfar, R., Pinto, B., Kaplan, B., and Friedman, R.H.,"Participant Reactions to a Computerized Telephone System for Nutrition and Exercise Counseling," Patient Education and Counseling, 49(2): 157-163, 2002.
18 Kaplan, B., Farzanfar, R., Friedman, R.H., "Personal Relationships with an Intelligent Interactive Telephone Health Behavior Advisor System: A Multimethod Study Using Surveys and Ethnographic Interviews," International Journal of Medical Informatics, 71(1): 33-41, 2003.
19 Kaplan, B., Shaw, N., "Future Directions In Evaluation Research: People, Organizational, and Social Issues," Methods of Information in Medicine, 43(3-4): 215-231, 2004.
20 Chiasson, M., Reddy, M., Kaplan, B. , and Davidson, E., "Bridging the Gap: Opportunities and Challenges for Integrating Information Systems and Medical Informatics Research," International Journal of Medical Informatics, 76S:S89-S97, 2007.
21 Kaplan, B., Litewka, S., "Ethical Challenges of Telemedicine and Telehealth,," Cambridge Quarterly of Healthcare Ethics, (in press).
1 Kaplan, B., "Development and Acceptance of Medical Information Systems: An Historical Overview," Journal of Health and Human Resources Administration, Special Issue on Medical Information Systems 11(1): 9-29, Summer 1988.
2 Kaplan, B. and Shaw, N.T., "People, Organizational, And Social Issues: Evaluation as an Exemplar" Yearbook of Medical Informatics, ed. R. Haux and C. Kulikowski. Stuttgart: Shattauer, 2002, pp. 91-102.
(papers refereed, printed in full, and presented)
1 Brown, B., Harbort, B., Kaplan, B., Maxwell, J., "Guidelines for Managing the Implementation of Automated Medical Systems," Proceedings: Fifth Annual Symposium on Computer Applications in Medical Care, ed. H.G. Heffernan. Silver Spring: IEEE Computer Society Press, 1981.
2 Kaplan, B., "User Acceptance of Medical Computer Applications: A Diffusion Approach," Proceedings: Sixth Annual Symposium on Computer Applications in Medical Care, ed. B.I. Blum. Silver Spring, Md.: IEEE Computer Society Press, 1982. (Republished in BC 1.)
3 Kaplan, B., "The Computer as Rorschach: Implications for Management and User Acceptance," Proceedings: Seventh Annual Symposium on Computer Applications in Medic al Care, ed. R.E. Dayhoff, Silver Spring, Md.: IEEE Computer Society Press, 1983.
4 Kaplan,
B., "An Interdisciplinary Approach to Human Factors in Computer System
Development," Trends in Ergonomics/Human Factors, Vol. II, eds.
R. Eberts and C.G. Eberts, Amsterdam: North-Holland, 1985.
5 Kaplan, B., "Barriers to Medical Computing: History, Diagnosis, and Therapy for the Medical Computing 'Lag'," Proceedings: Ninth Annual Symposium on Computer Applications in Medical Care, ed. M.J. Ackerman, Silver Spring, Md.: IEEE Computer Society Press, 1985.
6 Kaplan, B., "Impact of a Clinical Laboratory Computer System: Users' Perceptions," Medinfo 86: Fifth Congress on Medical Informatics, eds. R. Salamon, B.I. Blum, J.J. Jørgensen, Amsterdam: North-Holland, 1986.
7 Kaplan, B., "Initial Impact of a Clinical Laboratory Computer System: Themes Common to Expectations and Actualities," Proceedings: Twentieth Annual Hawaii International Conference on System Sciences, 1987. (Republished in J 3.)
8 Kaplan, B. and Duchon, D., "Combining Qualitative and Quantitative Approaches to Information Systems Research: A Case Study," Proceedings: Ninth Annual International Conference on Information Systems, Minneapolis, Minnesota, December 1988. (Long abstract of J 4.)
9 Kaplan, B. and Duchon, D., "A Job Orientation Model of Impact on Work Seven Months Post Implementation," Medinfo 89: Sixth Conference on Medical Informatics, eds. B. Barber, D. Cao, D. Qin, and G. Wagner, Amsterdam: North-Holland, 1989.
10 Kaplan, B. and Duchon, D., "Combining Methods in Evaluating Information Systems: Case Study of a Clinical Laboratory Information System," Proceedings: Thirteenth Annual Symposium on Computer Applications in Medical Care, ed. L.C. Kingsland, III, Silver Spring, Md.: IEEE Computer Society Press, 1989.
11 Kaplan, B., "Models of Change and Information Systems Research," Information Systems Research Arena of the 90s, eds. H.-E. Nissen, H. K. Klein, and R. Hirschheim, Copenhagen, 1990. (Revised for BC 6.)
12 Wardle, C.E., Wallace, D.R., Khorramshagol, R., McGuire, E.G., and Kaplan, B., "SQA Standards and Total Quality Management," Proceedings: Ninth Annual Pacific Northwest Software Quality Conference, Portland, Oregon, October 1991.
13 Kaplan, B., "National Health Service Reforms: Opportunities for Medical Informatics Research," Medinfo 92: Seventh Conference on Medical Informatics, eds. K.C. Lun at al., Amsterdam: Elsevier Science Publishers, 1992.
14 Anderson, J.G., Aydin, C.E., and Kaplan, B., "An Analytical Framework for Measuring the Effectiveness/Impacts of Computer-Based Patient Record Systems," Proceedings: Twenty-Eighth Hawaii International Conference on Systems Science, eds. J.F. Nunamaker and R.H. Sprague, Jr., Los Alamitos, Cal: IEEE Computer Society Press, 1995.
15 Kaplan, B., "An Evaluation Model for Clinical Information Systems: Clinical Imaging Systems," Medinfo 95: Eighth World Congress on Medical Informatics, eds. R.A. Greenes, H.E. Peterson, D.J. Protti, Edmonton, Alberta: Healthcare Computing and Communications Canada, 1995.
16 Lowe, H. J. et al., "Image Engine: An Integrated Multimedia Clinical Information System," Medinfo 95: Eighth World Congress on Medical Informatics, eds. R.A. Greenes, H.E. Peterson, D.J. Protti, Edmonton, Alberta: Healthcare Computing and Communications Canada, 1995.
17 Kaplan, B., "A Model Comprehensive Evaluation Plan for Complex Information Systems: Clinical Imaging Systems as an Example," Proceedings: Second European Conference on Information Technology Investment Evaluation, eds. A. Brown and D. Remenyi, Birmingham, England: Operational Research Society, 1995.
18 Kaplan, B., "Fitting System Design to Work Practice: Using Observation in Evaluating A Clinical Imaging System," Proceedings: Americas Conference on Information Systems, Volume IV: Information Systems--Collaboration Systems and Technology, and Organizational Systems and Technology, eds. M.K. Ahuja, D.F. Galletta, H.J. Watson, Pittsburgh: Association for Information Systems, 1995.
19 Kaplan, B. and Morelli, R., "Evaluating the Acceptability of an Expert System in a Hospital," Proceedings: Americas Conference on Information Systems, ed. J.M. Carey, Pittsburgh: Association for Information Systems, 1996.
20 Kaplan, B. and Morelli, R., "Preliminary Results from a Social Interactionist Evaluation of a Medical Expert System," Proceedings: Seventeenth International Conference on Information Systems, Cleveland, OH, December 1996.
21 Kaplan, B., Lau, F., Aarts, J., and Forsythe, D.E., "Panel -Information Systems Qualitative Research in Health Care," Information Systems and Qualitative Research, eds. A.S. Lee, J. Liebenau, and J.I. DeGross, IFIP Transactions, London: Chapman & Hall, 1997.
22 Kaplan, B., Morelli, R., and Goethe, J., "Preliminary Findings from an Evaluation of the Acceptability of an Expert System in Psychiatry," Extended Proceedings (CD-ROM): AMIA Symposium (formerly SCAMC: Twenty-First Annual Symposium on Computer Applications in Medical Care), ed. D.R. Masys, Bethesda, Md.: American Medical Informatics Association, 1997.
23 Heathfield, H, Aarts, J, Anderson, J, Kaplan, B, and Peel, V. "The Evaluation of Large Scale Health Information Systems: Theory and Practice," Extended Proceedings (CD-ROM): AMIA Symposium (formerly SCAMC: Twenty-First Annual Symposium on Computer Applications in Medical Care), ed. D.R. Masys, Bethesda, Md.: American Medical Informatics Association, 1997.
24 Kaplan, B. "Social Interactionist Framework for Information Systems Studies: The 4Cs " IFIP WG8.2 & WG8.6 Joint Working Conference on Information Systems: Cu rrent Issues and Future Changes, eds. T.J. Larson, L. Levine, and J.I. DeGross, International Federation for Information Processing, 1998. Available at http://www.bi.no/dep2/infomgt/wg82-86/proceedings/
25 Kaplan, B., Farzanfar, R., and Fried man, R.H. "Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor System," New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work, eds. O. Ngwenyama, L. Introna, M. Myers, and J.I.DeGross, Boston: Kluwer Academic Publishers, 1999.
26 Kaplan, B., Farzanfar, R., and Friedman, R.H, "Ethnographic Interviews to Elicit Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor System," Proceedings: AMIA Symposium, ed. N.M. Lorenzi, Bethesda, Md: American Medical Informatics Association, 1999
27 Kaplan, B., Liebenau, J., Myers, M.D., and Wynn, E., "Learning and Teaching Qualitative Methods: A View from the Reference Disciplines of Anthropology and History," Organizational and Social Perspectives Information Technology, eds. R. Baskerville, J. Stage, and J.I. DeGross, Boston: Kluwer Academic Publishers, 2000.
28 Aarts, J., Goorman, E., Heathfield, H., and Kaplan, B. "Successful Development, Implementation and Evaluation of Information Systems: Does Healthcare Serve as a Model for Networked Organizations?" Organizational and Social Perspectives Information Technology, eds. R. Baskerville, J. Stage, and J.I. DeGross, Boston: Kluwer Academic Publishers, 2000.
29 Kaplan, B., Aarts, J., Hebert, M., Klecun-Dabrowska, E., Lewis, D., Vimarlund V. "New Approaches To Evaluation: Alternatives To The Randomized Controlled Trial - Qualitative Appr oaches to Design and Evaluation: Theory and Practice," Medinfo 2001: Tenth Conference on Medical Informatics, eds. V. Patel, R. Rogers, and R. Haux, Amsterdam: IOS Press, 2001:1531.
30 Kaplan, B., Anderson, J.G., Jaffe, C., Leonard, K., Zitner, D. "New Approaches To Evaluation: Alternatives To The Randomized Controlled Trial - Quant itative Models for Evaluation," Medinfo 2001: Tenth Conference on Medical Informatics, eds. V. Patel, R. Rogers, and R. Haux, Amsterdam: IOS Press, 2001:1456.
31 Kaplan, B., Atkinson, C., Ellis, N., Jones, M., Klecun-Dabrowska, E., Teasdale, S., Wyatt, J. "Evaluation in the UK's National Health Service," Medinfo 2001: Te nth Conference on Medical Informatics, eds. V. Patel, R. Rogers, and R. Haux, Amsterdam: IOS Press, 2001:1529.
32 Kaplan, B., Kvasny, L., Sawyer, S., and Trauth, E. "New Words and Old Books: Challenging Conventional Discourses about Domain and Theory in Information Systems Research," Global and Organizational Discourse About Information Techno logy, eds. E. Wynn, E. Whitley, M. Myers, Boston, Dordrecht, London: Kluwer Academic Publishers, 2002, pp. 539-545.
33 Kaplan, B., "Deriving Design Recommendations Through Discount Usability Engineering: Ethnographic Observation and Thinking-Aloud Protocol in Usability Testing for Computer-Based Teaching Cases," Proceedings: AMIA Symposium, ed. M. Musen, Bethesda, Md: American Medical Informatics Association, 2003, pp. 346-350.
34 Barber, N., Brennan, P.F., Chiasson, M., Cornford, T., Davidson, E., Kaplan, B., and Klecun E. "Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of Information System," Information Systems Research: Relevant Theory and Informed Practice, eds. B. Kaplan, D. P. Truex, III, D. Wastell, A. T. Wood-Harper, and J.I. DeGross, London: Kluwer Academic Publishers, 2004, pp. 657-658.
35 Chiasson, M., Davidson, E., Kaplan, B., Ku kafka, R., and Kuperman, G.J., "Strangers in a Strange Land: Can IS Meet the Challenges and Opportunities of Research in Healthcare?" Proceedings: Americas Conference on Information Systems Pittsburgh: Association for Information Systems, 2004, in press.
36 Kaplan, B., Brennan, P.F., Morris M., Nov ek, J., Teasdale, S., and van der Lei, J., "Gender and Role Identity in IT Design and Use," Medinfo 2004: Eleventh Conference on Medical Informatics, eds. M. Stefanelli and C. Kulikowsky, 2004.
37 Chiasson, M., Davidson, E., Kaplan, B., Lau, F., Reddy, M., "Interdisciplinary Windows for Studying Information Systems in Healthcare: Challenges and Opportunities," Information Technology in Health Care, eds. P. Gorman and J. Aarts, 2004.
38 Atkinson, C., Kaplan, B., Larson, K., Martins, HMG, Lundell J., Harris, M., "Ubiquitous Computing for Health and Medicine" Designing Ubiquitous Information Environments: Socio-technical Issues and Challenges, eds. C. Sørenson, Y. Yoo, K. Lyytinen, and J.I. DeGross, London: Kluwer Academic Publishers, 2005, pp. 355-358.
39 Kaplan, B., Elkin, P.L, Gorman, P, Koppel, R, Sites, F, Talmon, J., "Virtual Patients: Virtuality and Virtualization in Health Care" IFIP International Federation for Information Processing, Volume 236, Virtuality and Virtualization, eds. K. Crowston, S. Sieber, and E. Wynn. Boston: Springer, 2007, pp. 397-401.
40 Hsiung, R.C., Kufkafka, R., Kaplan, B., and Courtney, K.L, "Unintended Consequences of Consumer Health Informatics Innovations" Medinfo 2007: Twelfth World Congress on Health (Medical) Informatics, eds., A. McCray, H. Martin, and E. Coiera, Brisbane, Australia, 2007, (in press).
40 Talmon, T., Elkin, P., Reddy, M., and Kaplan, B., "Human Factors Engineering, Organisational and Social Issues, and Evaluation: The Three IMIA WGs Addressing the Success of Implementations of Health Information Applications" Medinfo 2007: Twelfth World Congress on Health (Medical) Informatics, eds., A. McCray, H. Martin, and E. Coiera, Brisbane, Australia, 2007, (in press).
42 Kaplan, B., Schreiber, R., Covvey H.D, Johnson C.D, and Marcy, T.W., "Workflow - The Grand, and Grander, Challenge" Proceedings: AMIA Symposium, ed., J. M. Teich, Bethesda, Md: American Medical Informatics Association, 2007, (in press).
(papers printed in full and presented)
1 Kaplan, B., "Interactive Computer Patient Data Entry and Analysis System for Radiation Therapy Clinical Trials," Proceedings: Third Annual Symposium on Computer Applications in Medical Care, ed. R.A. Dunn. Silver Spring, Md.: IEEE Computer Society Press, 1979.
2 Kaplan, B., "The Context of Medical Computer Software Systems Development: Medical User Needs and Expectations," Proceedings: Third Annual Symposium on Computer Applications in Medical Care, ed. R.A. Dunn. Silver Spring, Md.: IEEE Computer Society Press, 1979.
3 Kaplan, B., "Introducing Computer Concepts to Hospital Staff: An Educational Program," Proceedings: Fifth Annual Symposium on Computer Applications in Medical Care, ed. H.G. Heffernan. Silver Spring, Md.: IEEE Computer Society Press, 1981. (Presented at the Fourth Annual Symposium.)
4 Nobel, D. and Kaplan, B., "User-Oriented Approach to Developing and Interactive Computer System for a Laboratory," MEDCOMP '82: The First IEEE Computer Society International Conference on Medical Computer Science/Computational Medicine, Silver Spring, Md.: IEEE Computer Society Press, 1982.
5 Kaplan, B. et al., "An Interdisciplinary Approach to Project Management: A Panel," Proceedings: Sixth Annual Symposium on Computer Applications in Medical Care, ed. B.I. Blum. Silver Spring, Md.: IEEE Computer Society Press, 1982.
6 Kaplan, B., "The Influence of Medical Values and Practices on Medical Computer Applications," MEDCOMP '82: The First IEEE Computer Society International Conference on Medical Computer Science/Computational Medicine, Silver Spring, Md.: IEEE Computer Society Press, 1982. (Reprinted in BC 4)
7 Kaplan, B. and Nobel, D., "An Interdisciplinary Approach to User-Oriented Interactive Laboratory Computer System Development," Proceedings: First Annual Conference, the American Association for Medical Systems and Informatics, Silver Spring, Md.: IEEE Computer Society Press, 1982.
1 Kaplan, B., "Interactive Computer Patient Data Entry and Analysis System for Radiation Therapy Clinical Trials," Proceedings: The American Society of Therapeutic Radiologists' 21st Annual Meeting, International Journal of Radiation Oncology, Biology, Physics, 5(Supplement 2), October 1979.
2 Kaplan, B. and Duchon, D., "Job-Related Responses to a Clinical Laboratory Computer Information System Seven Months Post Implementation," Abridged Proceedings of the HCI International '87: Second International Conference on Human-Computer Interaction, Honolulu, Hawaii, August 1987.
3 Uhl, M., Duchon, D., and Kaplan, B., "Leader Member Agreement on Task Related Issues: A Test of LMX Predictions," National Academy of Management, August 1988.
4 Kaplan, B ., "The Computer Prescription: Medical Computing and Public Policy," Annual Conference, Society for the Social Studies of Science, Costa Mesa, California, November 1989.
5 Kaplan, B., "The Meaning of 'Information' in Information Systems," Annual Conference, Society for the Social Studies of Science, Gothenburg, Sweden, Augus t 1992.
6 Kaplan, B., "Reflections on Technology and Laboratory Work Concerning How 'the Same' is Truly Different," Annual Conference, Society for the Social Studies of Science, West Lafayette, Indiana, November 1993.
7 Kaplan, B., "From Text to 'What's There': Medical Images in the Computer-Based Patient Record," Annual Conference, Society for the Social Studies of Science, New Orleans, 1994.
8 Glanz, K., Shigaki, D., Farzanfar, R., Pinto, B., Kaplan, B., Friedman, R. H., "Participant Reactions to a Computerized Telephone Sys tem for Nutrition and Exercise Counseling," Annual Meeting, Society of Behavioral Medicine, Seattle, 2001.